Privacy Policy for Perkify

Effective Date: 3 October 2025
Website: https://perkify.com.au

At Perkify (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This privacy policy (“Policy”) describes how we collect, use, disclose, and protect your personal information when you use our website, applications, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Policy.

1. Definitions

• Personal Data / Personal Informationmeans any information about an identifiable individual (directly or indirectly) — e.g. name, email, phone, IP address, device identifiers, location data, transaction data, etc.
• Sensitive Informationmeans types of personal data considered more sensitive (e.g. health, biometric, race). We do not intentionally collect sensitive information in ordinary course.
• De-identified / Aggregated Informationmeans data that has been processed to remove or obscure identifiers, so it cannot reasonably identify an individual.
• Servicesmeans all functionalities made available by Perkify (website, app, APIs, marketing, etc.).

2. What Personal Data We Collect

We collect only the information necessary to provide and improve our Services. The personal data collected depends on your interactions with us. Common categories include:

1. a) Information you provide directly

• Registration / Account data: name, email address, password, phone number (if required).
• Profile data: preferences, settings, communication preferences.
• Communications: when you contact us (via support, email, chat), we record those interactions.
• Marketing signups: if you choose to subscribe to newsletters or offers.
• Submissions: if you upload files, images, or content (e.g. avatars, receipts, feedback).

1. b) Automatically collected data

• Usage & interaction data: pages visited, features used, links clicked, session durations, device/browser type, operating system, error logs, timestamps.
• IP address, device identifiers (e.g. mobile device ID, browser fingerprint).
• Cookies and tracking technologies (see section 5).
• Location data (if enabled, e.g. to tailor local offers).

1. c) Third-party or external sources

• Social login / identity providers (e.g. Google, Facebook) — the data they share with us under your consent (e.g. name, email).
• Analytics and advertising providers.
• Publicly available sources.
• Business and marketing partners (if applicable).

We do not collect credit application or borrowing data (no credit facility).

3. How We Use Personal Data

We may use your personal data for the following purposes:

• Provision of Services: to operate, maintain, and provide the features and functionality of our Services.
• Account management: to authenticate you, manage your profile/account, provide support.
• Reward / Incentive tracking(if your model includes cashback, vouchers, coupons, etc.): to verify your transactions or activities and credit rewards.
• Personalization & recommendation: to show you offers, content, and suggestions relevant to your interests.
• Marketing & communications: to send you news, promotions, updates (where you consent or as permitted by law). You may always opt out.
• Fraud detection and security: to detect, prevent, and investigate fraudulent or unauthorized activity.
• Analytics & improvement: to measure, analyze, test, and improve our Services, user experience, and features.
• Legal, compliance & safety: to comply with laws/regulations, respond to legal requests, enforce our Terms, protect rights, safety, or property.
• Business transactions: in event of a merger, acquisition, sale, or reorganization, user data may be transferred as permitted.

We will not use your personal data for purposes that are incompatible with those originally disclosed to you (unless you consent or permitted by law).

4. Sharing / Disclosure of Personal Data

We may share personal data with:

• Affiliates and subsidiariesunder common control.
• Service providers, vendors, contractors(e.g. hosting, analytics, payment processors, email providers, marketing platforms) — on a need-to-know basis and under confidentiality obligations.
• Business partnerswhere needed to deliver an offer, verify transactions, or reward credits.
• Professional advisors(e.g. auditors, lawyers).
• Acquirers / successorsin business transactions (e.g. sale, merger).
• Regulators, law enforcement, courtsif required by law or to protect rights, safety, or property.
• Emergency / safety: where disclosure is necessary to prevent harm to life or health.

When transferring data overseas (e.g. servers, cloud infrastructure, or third parties located outside Australia), we will take reasonable steps to ensure that appropriate safeguards (e.g. contractual protections, standard clauses) are in place.

Before sharing, we may anonymize or aggregate your data so that it no longer identifies you.

We will never sell your personal data to third parties for their own marketing use.

5. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, local storage, and similar technologies to:

• Enable website functionality (login, navigation, preferences).
• Analyze site usage, performance, and health.
• Personalize content, offers, and ads.
• Integrate third-party services (analytics, advertising partners).

You can control or block cookies via your browser settings; however, disabling certain cookies may degrade your experience or disable some features.

We may also use hashed or anonymized identifiers to deliver interest-based advertising via third-party platforms, consistent with your choices and applicable law.

6. Third-Party / Embedded Content

Our Services may embed or link to external content (e.g. videos, maps, social media). These third-party sites may collect data about you, use cookies, and track activity independent of us. We are not responsible for their practices — review their privacy policies before interacting.

7. Data Retention

We will retain your personal data only as long as necessary for the purposes set out above, or as required by law, or to preserve evidence for potential disputes.

When no longer needed, we will either delete, anonymize (de-identify), or securely destroy the data, unless legal obligations require continued retention (e.g. tax, audit).

In certain cases (e.g. account deletion), some data may remain in backup systems for a limited period or residual form, but will not be used to re-identify you.

8. Access, Correction & Deletion

You have rights regarding your personal data:

• Access & portability: you can request a copy of the personal data we hold about you in a common, machine-readable format.
• Correction / update: you can fix or update inaccurate or incomplete data.
• Deletion / erasure (“right to be forgotten”): you can request that we delete your personal data, subject to legal exceptions (e.g. if we must retain certain records).
• Object / restrict processing: where permitted, you can object to or restrict certain uses (e.g. direct marketing).
• Withdraw consent: where processing is based on consent, you may withdraw it at any time (future processing).

To exercise your rights, please contact us (see section 10). We will respond within a reasonable timeframe and in accordance with applicable law. In some situations, we may refuse or limit requests to the extent permitted by law (e.g. requests impairing operations or legal obligations).

If you believe we are not complying with applicable privacy laws, you may lodge a complaint with an applicable data protection regulator (e.g. the Office of the Australian Information Commissioner).

9. Security & Data Breach

We implement reasonable technical, administrative, and organizational measures to protect personal data from unauthorized access, disclosure, loss, alteration, or misuse. These include:

• Encryption in transit (e.g. TLS/SSL) and at rest (where feasible).
• Secure servers and infrastructure, firewalls, intrusion detection, access controls.
• Limited access to data (role-based).
• Regular audits, penetration testing, security assessments.
• Employee training and confidentiality obligations.

In case of a data breach that is likely to result in serious harm, we will comply with applicable laws (e.g. notify affected users, regulators) without undue delay.

10. Updates to the Privacy Policy

We may update this Policy from time to time (e.g. to reflect changes in law, our practices, or features). The updated version will be posted on our website with a new “Effective Date”.
Your continued use of the Services after changes are published constitutes acceptance of the revised Policy.

We will make reasonable efforts to notify you of significant changes (e.g. via email or site notice) where required by law.

11. International Transfers

If your personal data is transferred or accessed outside Australia (for example to cloud providers, global analytics, or vendor servers), we will ensure appropriate safeguards are in place (e.g. contracts, standard data protection clauses, keeping data in approved jurisdictions).

We will comply with applicable cross-border data transfer rules under relevant privacy laws.

12. Children / Minors

Our Services are not intended for children under the age of [13 / as per your jurisdiction]. If you are under that age, do not submit personal data to us.
If we learn we have collected personal data from a child without parental consent, we will take steps to delete it.

13. Governing Law & Dispute

This Policy and your use of the Services shall be governed by the laws of [Australia / relevant state], including applicable privacy legislation (e.g. Privacy Act 1988 (Cth)).
Any dispute arising in connection with this Policy or use of your data shall be subject to the exclusive jurisdiction of the courts of [State / Territory], Australia.

14. Contact Us / Privacy Officer

If you have any questions or concerns, or wish to exercise your rights, or lodge a complaint, you may contact:

Email: support@perkify.com.au
Attn: Privacy Officer / Data Protection Officer

We will endeavour to respond within a reasonable timeframe and resolve your request or complaint in a timely manner.

Next Review- 3rd January 2025